New European Commission trade complaints system

The European Commission has launched a new complaints system for reporting market access barriers as well as violations of sustainable development commitments in trade agreements. This comes amid a focus within the Commission on stepping up the enforcement of trade policy, and follows the appointment of the first Chief Trade Enforcement Officer in July.

Complaints can be sent by companies, trade and business associations, civil society organisations, EU citizens or Member States. They must include a detailed description of the existing problem, of any actions already taken to address it, and of the impact that either the trade barrier or the sustainable development breach might have. The Commission will then assess each complaint, and inform the complainant of whether enforcement action will be pursued, and if so, of what the steps of the action plan will be, as well as of a timeline if possible.

Complaints must be submitted through the online complaint form found on the Access2Markets portal, here.

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