Displaying items by tag: Single Market

Sunday, 29 November 2020 22:07

New EU strategy for consumer protection

In order to ensure that the Single Market delivers benefits for its citizens, the Commission adopted in November the New Consumer Agenda for the period 2020-2025, which sets a vision for EU consumer policy and tries to address consumers’ needs in the context of COVID-19. The Agenda covers five key areas: the green transition, the digital transition, redress and enforcement of consumer rights, specific needs of certain consumer groups, and international cooperation. Prior to drafting the Agenda, the Commission launched an open public consultation on the issue, to which EBI contributed with feedback from the recreational boating industry.

Various issues in the Agenda are relevant to the boating industry. Firstly, the Agenda points out the problems faced by consumers when requesting full refunds of pre-payments from transport companies and tour operators in the context of the pandemic. While the Commission has tried to ensure consumers’ rights, it now calls for a deeper analysis of the regulatory framework for package travel, given the need to ensure consumer protection. By 2022, the Commission will have analysed whether the Package Travel Directive is still adequate.

Secondly, the Commission aims to create better and more reliable information on the sustainability of goods and services (including aspects such as goods’ durability and reparability, as well as the reliability and comparability of that information). That is why in 2021 it plans to present a legislative proposal to empower consumers for the green transition (ensuring better information on products’ sustainability and protection against practices like early obsolescence), as well as a legislative proposal to ensure that companies’ green claims are substantiated. Then in 2022, the Commission will review the Sales of Goods Directive in order to encourage repair and more circular products.

Furthermore, the Commission believes that the proposals spelled out in the Agenda can only succeed within a framework of enhanced cooperation between all relevant stakeholders. This should include not only EU institutions and national authorities, but also industry actors, consumer organisations and academics. The Commission plans on establishing a new Consumer Policy Advisory Group, to discuss progress in the Consumer Agenda with all stakeholders.

These are just a few of the action points planned by the Commission in its New Consumer Agenda. The full document can be found here.

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On 19 April, new rules on the mutual recognition of goods came into force. They aim to make selling products faster, simpler and easier. The new rules come from Regulation 2019/515 that was recently updated. They concern products which are not fully or partially subject to common EU rules, but rather may come under national rules.

The new rules aim to improve the EU’s mutual recognition principle which allows products to move freely within the Single Market if they are lawfully marketed in one EU country. Companies can fill in a voluntary ‘mutual recognition declaration’ which will clearly show competent national authorities that their products are lawfully marketed in another EU country. When companies are denied or restricted market access for their products, they can contest such decisions using the European Commission’s problem-solving network SOLVIT. Product contact points' set up in each Member State will provide information on national technical rules easily accessible online. More information and access to the SOLVIT network can be found here and the national contact points here.

Published in Newsletter April 2020